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Warranty

Below is the one-year warranty provided for the XB7000 and XL7000.

LIMITED ONE YEAR WARRANTY

BETTER WATERS warrants this Product consisting of one (1) head assembly and one (1) replaceable filtration cartridge, manufactured by 3M Purification Inc., to be free from defects in material and workmanship for one (1) year from the date of purchase.  The warranty does not apply to actual useful life of the filtration cartridge.  Neither BETTER WATERS nor 3M Purification Inc. shall be liable for system failure(s) due to improper maintenance.  This warranty does not cover failures resulting from abuse, misuse, alteration or damage not caused by BETTER WATERS or 3M Purification Inc. or failure to follow installation and use instructions. If the Product is defective BETTER WATERS will replace the Product or refund your Product purchase price.  Neither BETTER WATERS nor 3M Purification Inc. will be liable for any indirect, special, incidental, or consequential damages arising from the use of this Product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. To obtain warranty service, email your request to
warrantyclaims@betterwaters.com, or mail to BETTER WATERS, PO Box 8545, JAF Station, New York, NY  10116.  Do not ship product(s) unless instructed and with address provided depending on the nature of the claim.  Proof of purchase (original sales receipt or documentation of web transaction) must accompany the warranty claim, along with identification of the Product and model number, and a complete description of the alleged defect. This warranty gives you specific legal rights and you may have other rights which vary from state to state, or country to country. 

Information Center

Information about water quality and related topics.  Media articles and environmental perspectives. Water Quality Reports from around the US.

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